About

About TLC Electrical: Over 22 Years of Trusted Electrical Service Excellence

Our Mission

TLC Electrical is dedicated to delivering high-quality electrical services with a strong emphasis on safety, reliability, and professionalism. Their mission is centered on ensuring that every customer receives top-notch service, with a focus on clear communication and integrity. They are committed to completing each project to the highest standards, prioritizing both the safety of their clients and their homes.

Our Vision

Their vision is to be the trusted go-to for electrical solutions in North Texas, continually enhancing their service offerings and maintaining the trust of their customers through professionalism and transparency.

Our Core Values

Established February 2003

With over 29,000 customers and 62,000 service calls, TLC Electrical is well-established, ready to meet your electrical needs now and back our warranties in the future.

Family Owned & Operated

Founded in 2003 by Thomas and Tami Church, we are hands-on daily and here to help.

Local & Dependable

Still based in Southlake, Texas, we’ve been serving North Texas since 2003, dispatching electricians daily to our customers across the region.

We Are A Team

Our team includes dispatchers who schedule and update you, a Service Manager to answer questions, and parts delivery to ensure your work continues smoothly.

We Give You Our Time

We prioritize safety over speed, ensuring electricians are not rushed and can focus on delivering high-quality, safe service.

Stress Free Upfront Pricing

Our skilled electricians provide thorough diagnostics, repairs, and installations with an upfront price—no surprises.

We are here to solve your electrical problems 24/7. Everything electrical for your home and office

Get The Service You Deserve

From the moment you call to the completion of your repair or install, we want you to experience the Service You Deserve.

When you call to schedule an appointment, a friendly, knowledgeable Customer Service Representative (CSR) will listen to your needs and respond accordingly. Your appointment will be scheduled as close as possible to your requested date and time, if not exactly. You will receive a call from our CSR when your Electrician is ready to be dispatched to your home or business. Your information and call notes from the CSR will be fully dispatched to a highly trained and professional expert Electrician along with any prior service history on your location. The CSR will give you your Electricians’s name so you know who you will be opening your door to.

When you answer your door, your Electrician will be standing there with a smile on his face, wearing a clean tucked-in white shirt, booties on his feet, and his Identification Badge showing License Information. TLC Electrical Electricians undergo a comprehensive national criminal back-ground check and drug testing prior to employment so you know you will be receiving a safe and trusted Electrician for your electrical service needs. Once you have welcomed your Electrician into your home or business, you will be asked to show and describe the electrical problem you are having or the electrical installation you would like to have completed. At this time, please let your Electrician know if there are any areas in your home or business you wish him to avoid.

At TLC Electrical, we believe in transparency and no surprises when it comes to pricing.

We offer Up-Front Pricing—no hourly rates and no unexpected bills. Every project is assessed on-site by one of our expert electricians to ensure the most accurate estimate.

Our Dispatch Fee covers the cost of sending a qualified electrician directly to your location within our service area. The best part? If we perform work during your residential visit, we'll waive your Dispatch Fee.

The same Electrician that prepares your written quote will perform the repair or install. He will go over your written quote with you in detail and answer any questions you may have. Once you approve the work to be performed he will be ready to get started on it immediately. Any additional tools or material needed will be brought to him. We often tell our Customers “he is yours until you are done with him.” Your Electrician will stay onsite and complete your service without interruption.

Your Electrician will work hard and diligently to get the service completed the same day. If more time is needed to complete your service, it will be scheduled for the following day as well. After the repair or install is complete, your Electrician will clean things up and remove any debris from your home or business. He will leave you with a full explanation of how your repairs were made or how your new install works along with any warranty information associated with your service

22+ years in business

Get started today & experience the service you deserve

Join Our Team

We offer many benefits, a competitive salary and opportunities for advancement. Contact us today and see if we are a great fit for you.

See Open Positions

Join Our VIP Customer Protection Plan

Immediate Savings

Transferable

Preferential Scheduling

No After-Hour Fee

Learn More

Financing options with instant approval

quick & easy process

immediate financing

Options for repairs, installation, and upgrades

Apply Today

Real Reviews From Satisfied Customers

Service and performance was perfect as always! Did exactly what I needed done in a timely manner with a smile the whole time!

Stacy Roberts

1 day ago

Did a great job.

Donald Hickman

2 days ago

The company was quick to respond to my request for service. They were also very accommodating with my availability to be at home for the repair. The service person, Anthony, was super polite and clear in his explanations. The fact that he is bilingual was a plus, as he could explain things to me in Spanish. The repair was done quickly and efficiently. The work to be done was the replacement of a fuse in the breaker box. I was charged $276, which seems extremely expensive. I understand about travel time, mark up costs for parts and the cost of labor but still, I think that the bill was excessive. I was told about the charges before the repair, though. I accepted them (my other option was not to accept them, pay the $99 for the service call and try my luck with a different company). In summary, everything was impecable except for the price.

Ricardo González-Carriedo

3 days ago

Joe was outstanding. Great attitude and customer service. Give him 5 attaboys.

Ed Driggers

3 days ago

Guys were nice and knew their trade. Was able to trace the issue of why my pool pump would not prime.

greg lineberger

3 days ago

I was skeptical of TLC at first because they were so responsive, friendly and efficient. Not what I’m used to when I hire an electrician. Audrey and Anthony Diaz exceeded my expectations. Anthony came over and answered a ton of questions, did a professional job, was fast, cleaned up after he completed the work and was friendly the entire time. Definitely recommend!!